The Challenge
As digital challenges grow, the bank wants to rethink their aging online platform. The challenge was to rethink the customer journey, to offer a fluid and modern design, while remaining accessible and offering solutions to their daily needs.
The basics
- Company: BIAT
- Field:Banking
- Role: Product Designer
- Team:UX UI
- Methodology:Agile Scrum
How i did help
- Creating personas and customer journeys
- Assisting focus groups
- Creating and maintaining a cross platform design system
- Designing the mobile and web app
The tools
- Management:Jira / Confluence
- Design:Sketch / Figma / Zeplin