The Challenge

As digital challenges grow, the bank wants to rethink their aging online platform. The challenge was to rethink the customer journey, to offer a fluid and modern design, while remaining accessible and offering solutions to their daily needs.

The basics

  • Company: BIAT
  • Field:Banking
  • Role: Product Designer
  • Team:UX UI
  • Methodology:Agile Scrum
Project Project Project

How i did help

  • Creating personas and customer journeys
  • Assisting focus groups
  • Creating and maintaining a cross platform design system
  • Designing the mobile and web app

The tools

  • Management:Jira / Confluence
  • Design:Sketch / Figma / Zeplin